1. General rule
Successfully processed membership payments are generally non-refundable after the billing cycle begins, except where required by applicable law or expressly stated otherwise.
2. Unfulfilled cycles
If Strafe Crate cannot fulfill a successfully paid cycle, Strafe Crate may provide a qualifying replacement, account credit, rescheduled fulfillment, or refund as appropriate to the circumstances and applicable law.
3. Member responsibility
Members must maintain an accurate Steam trade URL, an account capable of trading, and timely access to accept a valid trade offer. Delays caused by trade holds, account restrictions, inaccurate information, or failure to accept an offer may extend fulfillment.
4. Reward redemptions
Supply Credit redemptions are generally final after approval or fulfillment. Credits may be restored when a redemption is rejected or cannot be fulfilled, depending on the circumstances.